Client2Central is a powerful online help-desk web application specifically designed for smaller companies whose support staff must multi-task, as opposed to having staff that is dedicated solely to help-desk functions.
There’s nothing to install or worry about. This cutting-edge online customer service platform provides a foolproof ticket system that tracks each support query in one centralized location.
C2C makes it easy for the support agent to save an answer in a centralized knowledge database. The result is that customer queries are handled quickly, centrally, expertly, with a minimum drain on the business’s resources.
Other special features like Feedback Mood Faces will let you monitor in real time client's perceptions about your company. Specifically, learn what they think and how they rate your support.
Sign-up for a free account now, or test-drive the application in our sandbox. In an era when customer loyalty can provide an important edge for any business, small or large, Client2Central gives the smaller business the means to stay a big step ahead.