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Our focus is to create web applications that make a real difference in people’s lives.
Client2Central is a powerful web-based help-desk application that is advanced far beyond anything else on the market. It offers a tremendous advantage for small to medium-size businesses.
There is nothing to install. You focus on providing your clients with great assistance, while we provide a cutting edge web 2.0 application for you to fully support these clients.
Ticket Support
With Client2Central your company can provide a great worldwide, or local support services. Your customers can easily create and track tickets.
Knowledge Base
Your support team will answer customer questions, and if it's a frequently asked question, they can save the answer into a knowledge database with just one click. So next time there’s a similar issue, your support team can respond to your client's query even more quickly.
Feedback Mood Faces
After each help ticket issue is resolved, customers will be able to give their feedback in less than 2 seconds using our feedback mood faces. This is a must. All tickets will have this feedback feature so you will know in real time how your clients perceive your company, services and products.
Ticket Feedback and Company Perception
Learn in real time what your customers think about your company and how they rate your support.
Reports
Client2Central provides powerful reports and graphs to monitor how each operator is doing, or to find out a specific client’s thoughts about your company and its support. You will be able to quickly make adjustments and exceed customer expectations.
Customized Layout
All these features will have the look and feel of your company as you will be able to customize the design and layout with your company’s colors and logo.
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